We offer free US Shipping on all orders placed $50 or more. Please allow 1-2 business days for your order to be processed and 3 business days for your order to be shipped. It usually takes 5-7 business days for your order to be delivered, after they have been placed. Business days exclude holidays and weekends.
As soon as your order has been shipped, you will receive a confirmation email to the address provided with your order. Indie Icon is not liable for situations out of our control, such as inclement weather, delayed delivery schedule, incorrect provided addresses, or USPS lost packages. If your items are lost or damaged during transit, you must file a claim with USPS.
We also offer priority shipping at a flat rate of $10 for all U.S. orders that can be selected at checkout, and it will take 2-3 business days to ship.
*PLEASE NOTE: UNFORTUNATELY, ORDERS CAN NOT BE CANCELLED AFTER THEY ARE PLACED*
Our customers are always our number one priority! If you are not completely satisfied with your purchase, we are ALWAYS more than willing to make it right. Please do not hesitate to reach out to us regarding any issues with your order at email@example.com.
You will have 30 days to return your UNWORN items once delivered. Items must have the tag attached. If you choose to return, you will receive STORE CREDIT. You will be responsible for paying for the shipping of your returns and/or exchanges. Sale items, swimsuits, and intimates are FINAL SALE and can not be returned. Always refer to the inside care tag before washing or drying an item.
*PLEASE NOTE: ITEMS PURCHASED WITH STORE CREDIT CAN NOT BE RETURNED*
Eligibility for store credit to be honored: The item is unworn, tag attached, original condition, no perfume, smell of smoke, animal hair, rips or tears, etc. ITEMS MUST BE RETURNED IN THE SAME CONDITION IT WAS DELIVERED IN. WE HAVE THE RIGHT TO DENY THE REFUND OF ANY ITEM IF THE GOOD IS DAMAGED IN ANY WAY.
PLEASE NOTE: WE PROCESS RETURNS EVERY 2-3 BUSINESS DAYS.